Mindbody is a great way of managing your classes giving you the flexibility to make up your missed classes if there is space available. 

I have listed below a step by step whether going onto the main website or via the app.  

 

Mindbody Website

  • Go to the site clients.mindbodyonline.com 

  • Search for ‘Pilates with Melony’

  • Login

  • User name is your email address

  • Password is set as your first name, surname and the number 1 i.e.: melonybeadle1

  • If you have a very long name it may be just your first name and the number one.  Please check with me

  • You should then see a page with your information

  • Please update anything incorrect or missing here

 

Making up classes

  • Under the ‘My info’ tab click on ‘My schedule’

  • Cancel yourself out of the class you are unable to make

  • Next click on the Classes tab

  • Find the class you would like to make up in and select

  • You will either be added to the class or added to a waitlist

 

Waitlists

  • If the class is full you will be added to a waitlist

  • If a space becomes available on the class you will receive an email confirming that you have space

  • Please then confirm that you wish to take the place so that if you no longer need the place the next person on the waitlist can use it

 

Extra classes

  • You can pay for extra classes under the classes tab

  • Select the additional class you wish to come to and you’ll be directed to the payment screens

 

Paying outstanding balances

  • Click on ‘My info’ tab

  • Click on ‘Account’

  • You will see your outstanding balance and the description listed as (unpaid autumn term, or extra class)

  • Go to online store and select the type of class/course you are paying for

  • You will then be directed to the payment screen

 

MindBody App

  • Download the Mindbody app from the apple store or google play 

  • Allow location services when prompted

  • Login using your email

  • Password is set as your first name, surname and the number 1 i.e.: melonybeadle1

  • If you have a very long name it may be just your first name and the number one.  Please check with me

  • You will need to fill in your name and select your country

  • You will then be sent a verification email

  • Search for ‘Pilates with Melony’ which will then be added to your favourites

 Making up classes

  • At the bottom of your home screen is a schedule button

  • Once tapped you will see a list of all your classes coming up

  • Cancel yourself out of the class you are unable to make

  • Next go to the home screen and tap ‘Pilates with Melony’ (top right square)

  • Find the class you would like to make up in and select

  • You will either be added to the class or added to a waitlist

Extra classes

  • Extra classes can be booked and payed for through the app

  • Select the additional class you wish to come to and you’ll be directed to the payment screens

Paying outstanding balances

Outstanding balances can only be cleared through the MindBody website.  Instructions are above.

Any problems please contact me x

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